Frequently asked questions
Good questions, clear answers.
Can’t find what you need? Call (818) 416-2277 and a florist will help.
Ordering & delivery
Do you deliver?
Yes, we hand-deliver locally. We don’t offer same-day delivery at this time, so please call to schedule your delivery date. We’re closed on Sundays; for after-hours requests, call and leave a message and we’ll reply first thing.
Where do you deliver?
We hand-deliver across Burbank, Sun Valley, Glendale, Toluca Lake, North Hollywood, Studio City, Sherman Oaks, Universal City, Los Feliz and Pasadena. For other addresses, just ask. Event delivery is available across Los Angeles County.
How much does delivery cost?
Delivery fees depend on the distance and the size of your order. We’ll confirm the exact fee when you order.
Can I choose exactly which flowers I want?
Absolutely. Share your favorite flowers, colors and budget, and we’ll design around them. If a stem isn’t available, we’ll substitute something of equal or greater value in the same palette.
Can I add a card message?
Yes. We handwrite your message on a card with every order.
Can I pick up my order?
Of course. Let us know a pickup time when you order and we’ll have it ready, fresh and wrapped.
Weddings & events
What does “full-service” event planning include?
One team handles concept and palette, floral design, vendor coordination, timeline, delivery, on-site installation and complete cleanup. You can hire us for flowers only or add as much planning support as you need.
How far in advance should I book my wedding or event?
Peak-season weddings often book six to twelve months ahead, but we’re happy to check availability for shorter timelines. Contact us as soon as you have a date.
What happens at a consultation?
It’s a free, no-pressure 30-minute conversation, by phone or in person, to talk through your vision, venue, guest count and budget. You’ll leave with ideas and clear next steps.
Do you handle setup and cleanup?
Yes. We deliver, install and style on site, then return to collect arrangements and rentals so nothing is left for you or your venue to manage.
How does pricing and booking work?
After your consultation you’ll receive an itemized proposal. A deposit reserves your date, with the balance due before your event.
Flowers & care
How can I make my flowers last longer?
Trim stems about an inch at an angle, use a clean vase with fresh water and the flower food we include, change the water every two days, and keep the arrangement away from direct sun, heaters and ripening fruit.
Where do your flowers come from?
We prioritize local growers and markets and buy seasonally, so stems arrive fresher and last longer. Some blooms, like certain roses and orchids, are sourced from farther afield when necessary.
Will you have an online shop?
It’s coming soon. Join the early list and we’ll let you know the day it opens.